Orders, refunds & write-off
Orders & refunds
Filter by status/time. Refunds restore stock (BOM materials for packages).
Meituan / Douyin write-off
- Configure platform keys & store POI (system config; turn off sandbox in prod).
- Map deal → local SKU.
- Scan voucher → prepare → confirm → POS order + stock out.
Troubleshooting
| Issue | Fix |
|---|---|
| “Not configured” | Fill groupon_* system config |
| Empty goods after verify | Fix deal→goods map |
| Platform OK, local fail | Don’t rescan; check if order already created |